BACHELOR OF BUSINESS ADMINISTRATION

Detailed explanation-1: -Back office BPO refers to businesses contracting contingent workers for non-client-facing services. These include administration and support personnel in departments such as accounting, IT, supply chain, HR, internal communications, and more.

Detailed explanation-2: -Definition: BPO call center Business process outsourcing (BPO) is the act of outsourcing some aspect of your business’s operations to a third-party vendor or service provider. A BPO call center is a team of outsourced agents who handle incoming and outgoing customer calls for other businesses.

Detailed explanation-3: -BPO is the abbreviation for business process outsourcing, which refers to when companies outsource business processes to a third-party (external) company. The primary goal is to cut costs, free up time, and focus on core aspects of the business. Two types of BPO are front-office and back-office.

Detailed explanation-4: -Front and back office are terms used to refer to various business processes within a company where revenue-driving and customer-facing activities are considered front office, and all the backend processes used to deliver quality products or services are considered part of the back (and middle) office.