BUSINESS ADMINISTRATION
STRATEGIC MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Knowledge Process Outsourcing (KPO)
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Information Technology-Enabled Services (ITES)
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Back Office Outsourcing
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Detailed explanation-1: -Skills required for the KPO: Analytical skills for analyzing data and generating reports. Resource usage for information search. Theoretical and conceptualization knowledge. Good communication ability.
Detailed explanation-2: -Knowledge Process Outsourcing (KPO) is the process of outsourcing knowledge intensive activities that are data driven and encompass the process of gathering, managing, analysing and delivering objective insights into businesses.
Detailed explanation-3: -Types of KPO Services Some common example of KPO outsourcing domains include: Financial consultants. Research and development (R&D) Business operations (management consulting)
Detailed explanation-4: -BPO refers to outsourcing non-primary activities to the third-party service provider for service to decrease the company’s cost and increase productivity and efficiency. On the other hand, KPO refers to outsourcing highly skilled personnel to transfer or assign knowledge and processes to another company.