You are expected to manage stakeholders expectations as a project manager. All of the following are interpersonal skills that you should apply EXCEPT:

PROJECT PLANNING AND ESTIMATION

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Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]

You are expected to manage stakeholders’ expectations as a project manager. All of the following are interpersonal skills that you should apply EXCEPT:

A	Building trust
B	Resolving conflict
C	Risk taking
D	Active listening

Explanation:

Detailed explanation-1: -Typical interpersonal skills used to manage stakeholder engagement include building trust, resolving conflict, active listening and helping people overcome the resistance to change. The stakeholder engagement assessment matrix identifies stakeholders who are unaware, resistant, neutral, supportive or leading.

Detailed explanation-2: -Project Stakeholder Management involves the identification of stakeholders, analysis of their influences, and expectations. Yes, they can influence project outcomes based on their power. Hence, you need to develop appropriate strategies to work with the stakeholders and execute the project.

Detailed explanation-3: -Stakeholder analysis is not a tool in managing stakeholder expectations.

There is 1 question to complete.

SOFTWARE ENGINEERING

SOFTWARE PROJECT MANAGEMENT

PROJECT PLANNING AND ESTIMATION