SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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A defined way to execute an activity and it can be documented or not is called ____ ?
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Process
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Procedure
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Policy
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Work Instruction
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Explanation:
Detailed explanation-1: -What is a standard operating procedure (SOP)? A standard operating procedure is a set of written instructions that describes the step-by-step process that must be taken to properly perform a routine activity.
Detailed explanation-2: -It improves business performance and operational agility by optimizing core processes. Documenting processes during execution enables employees to learn by doing, gleaning insight from both mistakes and successes to refine processes.
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