SOFTWARE ENGINEERING

SOFTWARE PROJECT MANAGEMENT

QUALITY MANAGEMENT

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
“A management approach of an organisation centred on quality, based on the participation of all its members and aiming at long term success through customer satisfaction and benefits to all members of the organisation and society”
A
Quality Assurance
B
Total Quality Management
C
TQM
D
Kaizen
Explanation: 

Detailed explanation-1: -TQM is a management approach for an organization, depending upon the participation of all its members (including its employees) and aiming for long-term success through customer satisfaction.

Detailed explanation-2: -There are numerous methods of quality management and techniques that can be utilized. They include Kaizen, Zero Defect Programs, Six Sigma, Quality Circle, Taguchi Methods, the Toyota Production System, Kansei Engineering, TRIZ, BPR, OQRM, ISO, and Top Down & Bottom Up approaches among others.

Detailed explanation-3: -Quality management is the act of overseeing all activities and tasks which are necessary to maintain or achieve a certain level of excellence in your organization. It consists of four key processes: quality planning, quality assurance, quality control and continual improvement.

There is 1 question to complete.