SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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quality control engineers
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customers
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marketing managers
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service personnel
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CEOs
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Detailed explanation-1: -Under TQM, the customers define whether or not your products are high quality. Customer input is highly valued, as it allows a company to better understand the needs and requirements in the manufacturing process.
Detailed explanation-2: -In general, the Project Manager / Quality Manager is responsible for the quality management process. Some projects will have specific roles for quality assurance, control, or quality experts.
Detailed explanation-3: -In total quality management, quality is determined by the customer. Explanation: In traditional management, quality is determined by the organization and it has its own quality standards. Every product is compared to this standard to determine if it is acceptable or not.