SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
|
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
|
|
Speed
|
|
|
Durability
|
|
|
Reliability
|
|
|
Perceived quality
|
Detailed explanation-1: -Durability is the measurement of product life. This defines the amount of use the customer could get from the product before it deteriorates. For example, how long will your car last? Reliability is the probability of failure over a specified period.
Detailed explanation-2: -Durability Out of the eight dimensions of quality, the dimension durability is about how long a product will last or perform and under what conditions it will perform. Estimating the length of a product’s life becomes complicated when it’s possible to repair the product.
Detailed explanation-3: -Definition of Serviceability Serviceability is the measure of and the set of the features that support the ease and speed of which corrective maintenance and preventive maintenance can be conducted on a system.
Detailed explanation-4: -Consumers perceive quality by evaluating one or more dimensions consisting of performance, reliability, conformance, durability, serviceability, aesthetics, and perceived quality. Some important definitions are: Philip Crosby – Quality is conformance to requirements.