SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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All of the following are examples of the cost of nonconformance EXCEPT:
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Rework
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Quality training
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Scrap
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Warranty costs
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Explanation:
Detailed explanation-1: -Costs of non-conformance can include things such as payments made out on warranties, re-work or scrap, and/or damage to reputation.
Detailed explanation-2: -Solution: Cost Of Quality include Prevention Cost, Failure Cost, Appraisal cost, Internal Failure and External Failure Cost. Build Cost is not the part of cost of Quality. Therefore, Option D is correct.
Detailed explanation-3: -The correct answer is d) Queuing model. This is not a tool that is used in total quality management.
There is 1 question to complete.