SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
|
Appraisal Quality
|
|
Appraisal confirmed
|
|
Appraisal Cost
|
|
Appraisal Time
|
Detailed explanation-1: -1. Appraisal Costs ( 391)-Costs of activities designed to ensure quality or uncover defects.
Detailed explanation-2: -The four major types of quality costs are prevention, appraisal, internal failure, and external failure.
Detailed explanation-3: -The key to ensuring quality (i.e. production standards) on the shop floor is achieving optimal conditions for the 4 Ms (Men/Women, Machinery, Materials, Methods), see Table “The 4-M Conditions – The Determinants of Quality”.
Detailed explanation-4: -A primary focus of TQM and most Quality Management Systems is to improve customer satisfaction by having a customer focus and consistently meeting customer expectations. Customers are almost always satisfied when their expectations are met.