SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Empowering employees to identify and solve problems in their work processes. This is an example of:
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Six Sigma
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Quality Policy
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QualityManagementSystem
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Total Quality Managment
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Explanation:
Detailed explanation-1: -Total quality management (TQM) is the continual process of detecting and reducing or eliminating errors in manufacturing, streamlining supply chain management, improving the customer experience, and ensuring that employees are up to speed with training.
Detailed explanation-2: -TQM processes are divided into four sequential categories: plan, do, check, and act (the PDCA cycle).
Detailed explanation-3: -The eight principles of TQM are customer focus, employee involvement, integrated system, process-centric approach, systematic flow, continual efforts, fact-based decision-making, and relationship management. An organization must understand them to achieve excellence in manufacturing processes.
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