SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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true
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false
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Either A or B
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None of the above
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Detailed explanation-1: -Responsibilities of the management representative. As mentioned above, a management representative is not mandatory according ISO 9001:2015, but because those activities are still required, this role can still be very valuable in the implementation and maintenance of the Quality Management System.
Detailed explanation-2: -ISO 9001 quality management standard requires you to designate a “Management Representative”. The standard is pretty clear about who this should be – someone from management!
Detailed explanation-3: -ISO 9001:2015 Clause 4.4 Quality management systems and its processes require an organization to “maintain documented information to support the operation of its processes and retain documented information to have confidence that the processes are being carried out as planned.”
Detailed explanation-4: -Responsibility and authority for the QMS: In Clause 5.3 there is a need for top management to assign responsibility and authority for many activities of the QMS such as ensuring QMS conformance, promoting customer focus, and reporting on QMS performance.