SOFTWARE ENGINEERING

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SOFTWARE PROJECT MANAGEMENT

QUALITY MANAGEMENT

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
On-time performance, CPI, defect frequency, failure rates, defects identified each day, down time each month, and customer satisfaction scores are examples of:
A
Incentives to vendors to make quality commitments to improve overall performance
B
Quality metrics as an input to Manage Quality
C
Methods that usually result in lower costs and increased profitability
D
Items to include as goals in the quality management plan
Explanation: 

Detailed explanation-1: -Flowchart. Flowchart is the sixth tool of the seven basic quality control tools. Process Maps or flow charts display the sequence of steps and the branching possibilities that exist for a process that transforms one or more inputs into one or more outputs.

Detailed explanation-2: -Manage Quality is the process of auditing the quality requirements and the results from quality control measurements to ensure that appropriate quality standards and operational definitions are used. The quality audits test and/or confirm that the system is functioning correctly.

Detailed explanation-3: -Gantt Charts. Work Breakdown Structure (WBS) Project Network Diagrams. Kanban Boards. Risk Matrix. Timesheets. Project Dashboards. Project Reports. More items •16-Dec-2022

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