SOFTWARE ENGINEERING

SOFTWARE PROJECT MANAGEMENT

QUALITY MANAGEMENT

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Plan-Do-Check-Act are the main steps and processes in what Quality management strategy?
A
Quality Assurance
B
Quality Control
C
TQM
D
Kaizen
Explanation: 

Detailed explanation-1: -Plan: Recognize an opportunity and plan a change. Do: Test the change. Carry out a small-scale study. Check: Review the test, analyze the results, and identify what you’ve learned. Act: Take action based on what you learned in the study step.

Detailed explanation-2: -PDCA (plan-do-check-act, sometimes seen as plan-do-check-adjust) is a repetitive four-stage model for continuous improvement (CI) in business process management. The PDCA model is also known as the Deming circle/cycle/wheel, Shewhart cycle, control circle/cycle, or plan–do–study–act (PDSA).

Detailed explanation-3: -What is PDSA? PDSA, or Plan-Do-Study-Act, is an iterative, four-stage problem-solving model used for improving a process or carrying out change. When using the PDSA cycle, it’s important to include internal and external customers; they can provide feedback about what works and what doesn’t.

Detailed explanation-4: -In particular, aim to: Involve workers and communicate, so that everyone is clear on what is needed and can discuss issues-develop positive attitudes and behaviours. Provide adequate resources, including competent advice where needed.

There is 1 question to complete.