SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Achievement of project scope
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Customer satisfaction
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Increase in production
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Less rework
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Detailed explanation-1: -Quality is measured continuously due to the appropriate procedures that ensure immediate corrective actions on occurrence of defects. Since efforts are directed towards quality products, rework due to warranty claims is minimized. This reduction increases customer confidence, and increase in business.
Detailed explanation-2: -When broken down, quality control management can be segmented into four key components to be effective: quality planning, quality control, quality assurance, and quality improvement.
Detailed explanation-3: -The five favored measures of TQM adopters are: number of complaints, percentage of on‐time delivery, overall customer satisfaction, profits before tax and number of accidents.
Detailed explanation-4: -Define the Real Requirements. Discover ways to more easily meet quality management compliance. Keep it Simple. Document Everything. Check for Understanding. Define Key Performance Indicators (KPIs). Measure Results. Assign Accountability. More items •01-Jun-2018