SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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ISO 9000 certification
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Workers not working overtime
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Printing promotional brochures
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Keeping internal customers satisfied
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Detailed explanation-1: -A quality management system ensures consistency of quality in an organization and helps them retain its existing and new customers. It also helps organizations improve customer loyalty and satisfaction by meeting customer needs quickly and according to their standards.
Detailed explanation-2: -There are two types of customers-internal and external. What is an internal customer? Internal customers have a relationship with, and within, your company, either through employment or as partners who deliver your product or service to the end user, the external customer.
Detailed explanation-3: -Define your support vision and goals – In other words, define what “quality” means for your team. Create internal quality standards. Decide who will do the reviews. Decide which conversations to review. Create a feedback flow in your team. 15-Jan-2022