SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Select True or False for the statement:Total Quality Management (TQM) does not emphasise on customers when delivering quality approaches
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True
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False
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Either A or B
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None of the above
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Explanation:
Detailed explanation-1: -TQM is considered a customer-focused process that focuses on consistently improving business operations management. It strives to ensure all associated employees work toward the common goals of improving product or service quality, as well as improving the procedures that are in place for production.
Detailed explanation-2: -The correct answer is option D . TQM requires ISO 9000 certification. Total quality management aims at improving product and customers…
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