The annual training program/plan must be documented in SOP (Standard Operating Procedure) and developed using tools/techniques such as training needs analysis (TNA) or competency gap assessment.

QUALITY MANAGEMENT

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Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]

The annual training program/plan must be documented in SOP (“Standard Operating Procedure”) and developed using tools/techniques such as training needs analysis (TNA) or competency gap assessment.

A	TRUE
B	FALSE
C	Either A or B
D	None of the above

Explanation:

Detailed explanation-1: -Several basic Needs Assessment techniques include: direct observation. questionnaires. consultation with persons in key positions, and/or with specific knowledge.

Detailed explanation-2: -Definition: Training Needs Analysis (TNA) is the process in which the company identifies training and development needs of its employees so that they can do their job effectively. It involves a complete analysis of training needs required at various levels of the organisation.

There is 1 question to complete.

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