SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Top level management
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Middle level management
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Frontline management
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All of the above
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Detailed explanation-1: -Quality objectives are set by top managers and subsequently communicated to employees.
Detailed explanation-2: -Top Management is responsible for establishing, reviewing and maintaining the quality policy and quality objectives. The quality policy should build on corporate objectives and values and be appropriate to the purpose and context of the organization.
Detailed explanation-3: -In such a system, there are 3 main objectives of quality control: enhance product quality and reduce risks, gain production efficiencies, and garner customer loyalty.
Detailed explanation-4: -Answer. Specific: an objective must be clearly defined or identified so everyone is able to interpret it in the same way. Measurable: an objective should be quantifiable and interpreted in terms of size or degree. Attainable: an objective should be achievable.