SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Pareto Charts
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Check Lists
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Scatter Diagrams
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Cause-and-Effect Diagram
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Detailed explanation-1: -Pareto Principle. Scatter Plots. Control Charts. Flow Charts. Cause and Effect, Fishbone, Ishikawa Diagram. Histogram or Bar Graph. Check Lists. Check Sheets.
Detailed explanation-2: -Answer and Explanation: The correct answer is d) Queuing model. This is not a tool that is used in total quality management.
Detailed explanation-3: -Total quality management tools facilitate quality management or quality control, compliance management, risk assessment, document control and any other component of total quality that contributes to the control, quality and validity of a product and/or service.
Detailed explanation-4: -TQM processes are divided into four sequential categories: plan, do, check, and act (the PDCA cycle).