SOFTWARE ENGINEERING

SOFTWARE PROJECT MANAGEMENT

QUALITY MANAGEMENT

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
The main business process objective(s) are(i)Customer service(ii) Profit & loss (iii)Employee satisfaction The Correct Answer is
A
(i) only
B
(i) & (ii)
C
(i) (ii)& (iii)
D
None of the Above
Explanation: 

Detailed explanation-1: -The focus is to improve the quality of an organization’s outputs, including goods and services. Total quality management aims to hold all parties involved in the production process accountable for the overall quality of the final product or service.

Detailed explanation-2: -The focus is to improve the quality of an organization’s outputs, including goods and services, through the continual improvement of internal practices. Total quality management aims to hold all parties involved in the production process accountable for the overall quality of the final product or service.

Detailed explanation-3: -Seven basic elements capture the essence of the TQM philosophy: customer focus, continuous improvement, employee empowerment, quality tools, product design, process management, and supplier quality.

There is 1 question to complete.