SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
|
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
|
|
Customer satisfaction
|
|
|
Employee satisfaction
|
|
|
Skill enhancement
|
|
|
Environmental issues
|
Detailed explanation-1: -ISO 9000 is a quality management standard that presents guidelines intended to increase business efficiency and customer satisfaction. The goal of ISO 9000 is to embed a quality management system within an organization, increasing productivity, reducing unnecessary costs, and ensuring quality of processes and products.
Detailed explanation-2: -Using ISO 9001 helps ensure that customers get consistent, good-quality products and services, which in turn brings many business benefits.
Detailed explanation-3: -D. Explanation: the iso 9000 family of quality management systems (qms) is a set of standards that helps organizations ensure they meet customers satisfaction.
Detailed explanation-4: -The main purpose of the ISO 9000 standard is to provide a time-tested framework to help companies establish and follow a systematic approach for managing organizational processes for rendering consistent quality.