Todays consumers define quality as being flawless and having all of the attributes they want in just the way they want them.

QUALITY MANAGEMENT

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Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]

Today’s consumers define quality as being flawless and having all of the attributes they want in just the way they want them.

A	True
B	False
C	Either A or B
D	None of the above

Explanation:

Detailed explanation-1: -Today’s consumers define quality as being flawless and having all of the attributes they want in just the way they want them. Joseph M. Juran is best known for the Seven Deadly Diseases. Quality deals not only products and services but also includes people, processes, and environments.

Detailed explanation-2: -Customer-defined quality is the meaning of quality as defined by the customer. Quality. conformance to specifications, fitness for use, value for price paid, support services, psychological criteria. Conformance to specifications.

Detailed explanation-3: -Quality: meets requirements and exceeds customer expectations. There are two words in this definition critical for quality to be produced, delivered, and serviced: requirements and expectations.

There is 1 question to complete.

SOFTWARE ENGINEERING

SOFTWARE PROJECT MANAGEMENT

QUALITY MANAGEMENT