SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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TQM approach assertsthat there is an optimum amount of quality effort to be applied in any situation, which minimises the total costs of quality.
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True
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False
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Either A or B
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None of the above
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Explanation:
Detailed explanation-1: -False (TQM in services, moderate) The quality of services is more difficult to measure than the quality of goods because both the intangible differences between service products and consumers’ intangible expectations are poorly defined.
Detailed explanation-2: -The TQM Model looks for ‘optimum’ levels of quality effort.
Detailed explanation-3: -How can we reduce the cost of quality? You can reduce the cost of quality through prevention efforts, improving worker training, and using quality management software that streamlines your quality workflow.
There is 1 question to complete.