SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Quality is achieved
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The cost of quality is high
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The cost of quality is low
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The customer pays the minimum price
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Detailed explanation-1: –Quality is the the ability of a product or service to meet a customer’s expectations for that product or service.-The manufacture/distribution of a product/service which provides both tangible(quality product/service, low cost$$$) and intangible(customer satisfaction) value to the internal and external customer.
Detailed explanation-2: -The point where the benefits (revenue) that is to be received from improving quality equals the incremental cost to achieve that quality is termed as Marginal Analysis.
Detailed explanation-3: -The Pareto chart is based on the famous 80-20 rule.It helps to focus on the significant root causes and focus on eliminating them. Pareto charts: Helps focus attention to the most critical issues. Prioritizes potential cause of the problem.