SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Which function is mainly responsible for ensuring that promises made to customersconcerning the product or service can be delivered by the operation in reality?
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Human Resources
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Finance
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Marketing
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Operations
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Explanation:
Detailed explanation-1: -Organising quality planning and control to ensure conformance to specification would NOT include: Continuing to make improvements.
Detailed explanation-2: -The Transcendent Approach According to the transcendent view, quality is synonymous with “innate excellence.”4 It is both absolute and universally recognizable, a mark of uncompromising standards and high achievement.
Detailed explanation-3: -The operations view of quality is, ‘quality is consistent conformance to customers’ expectations’. By this it is meant that: The product will be seen as synonymous with innate excellence.
There is 1 question to complete.