SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Correction
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Preventive Action
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Informing the customer
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obtaining authorization for acceptance under concession
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Detailed explanation-1: -When a nonconformity occurs, you must react to it by either controlling and correcting it or dealing with the consequences. Then you must determine the root cause(s), evaluate the need to eliminate the cause(s) so the nonconformity does not reoccur and implement any corrective action necessary.
Detailed explanation-2: -In other words, outputs are not just products and services-they could be anything. Documents that have errors, verbal quotes that aren’t understood, incorrect stock levels and invoicing errors are all common examples non-conforming outputs.
Detailed explanation-3: -Correct the fault. Segregate or contain the process output, product or service. Return the process outputs, products or services. Suspend the products and services. Inform the customer. Obtain a concession from the customer to use the nonconforming process outputs, products or services. More items •18-Jun-2021