SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Philip Crosby
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Joseph Juran
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Walter Shewhart
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Kaoru Ishikawa
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Detailed explanation-1: -Juran defines quality as fitness for use in terms of design, conformance, availability, safety, and field use. His approach is based customer, top-down management and technical methods.
Detailed explanation-2: -Juran is famous for his definition of quality as “fitness for use”. But, like W. Edwards Deming, his chief claim to fame is his involvement with Japanese industry and its push to compete globally after the Second Word War.
Detailed explanation-3: -Joseph Moses Juran Philosophy. The Juran philosophy emphasizes the importance of modifying an existing management system rather than implementing a completely new one. Like Deming, he believes that at least 80% of system defects are caused by human error. Controllable by management and not by operators.
Detailed explanation-4: -Joseph Juran founded the Juran Institute – now simply Juran – in 1979. Dr. Juran creates the “Pareto principle, ‘’ also known as the 80-20 principle, which millions of managers still rely on to help separate the “vital few” from the “useful many” in their activities.