SOFTWARE ENGINEERING

SOFTWARE PROJECT MANAGEMENT

QUALITY MANAGEMENT

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Who needs to be satisfied with the quality of products?
A
Rivals
B
Suppliers
C
Customers
D
None of the above
Explanation: 

Detailed explanation-1: -Customers always come back when a product is good, even if the price is high. A quality product creates unshakeable customer loyalty that generates increased leads. When customers find a product they trust, they return, make repeat purchases, and recommend the product or service to others.

Detailed explanation-2: -After companies design a product concept, production teams determine the types and quantities of resources they need. Some factors that can impact product quality include technology and materials for product creation, labor availability and product transportation, storage and distribution.

Detailed explanation-3: -Customer satisfaction (CSAT) is a measure of how well a company’s products, services, and overall customer experience meet customer expectations. It reflects your business’ health by showing how well your products or services resonate with buyers.

Detailed explanation-4: -Training your employees at all levels can help improve product quality and lessen the problems. Training can take several dimensions. You can set up a new-employee initiation program, train your workers to focus on quality problems and in operating production machinery and equipment from the first day of their job.

There is 1 question to complete.