BUSINESS ADMINISTRATION
CUSTOMER RELATION MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Data management
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Finance
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Solution
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Account manager
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Detailed explanation-1: -Qualitative data can be stored in your CRM to inform you about your contact’s attitudes, motivations, and behaviors that relate to their buying decisions. This information is typically gathered from direct feedback and surveys administered by your company.
Detailed explanation-2: -It includes information like the company’s size, industry, location, revenue, and target audience. The profile may also cover the decision-makers at the client company. A customer profile in a B2C context focuses on individual customers and features demographic data like age, gender, and lifestyle preferences.
Detailed explanation-3: -Customer data management, or CDM, is an overarching term for the strategy, tools, processes, and standards that a business uses to manage customer data. Customer data management also includes data acquisition, storage, organization, and use.