BACHELOR OF BUSINESS ADMINISTRATION

BUSINESS ADMINISTRATION

CUSTOMER RELATION MANAGEMENT

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
If you are a Store Head, who are your external customers?
A
Area Manager
B
End User
C
Bang Moto
D
TO
Explanation: 

Detailed explanation-1: -External customers, also known as the clients or clientele, are the people who pay for the goods and services that a company provides. They generally have no other connection to the company beyond their purchases.

Detailed explanation-2: -Some examples of external customers include students, faculty or staff acting in a personal capacity, other universities, and for-profit corporations. Dean’s Office charges overhead on external income.

Detailed explanation-3: -External customers are those who see your company mainly as a provider of something they buy. Internal customers participate in your business by actually being a part of it.

Detailed explanation-4: -They’re typically employees who perform a specific task that directly affects the job performance of another staff member. For instance, a person who manages a company’s email address is an internal customer of a person who writes and designs content for all outgoing messages.

There is 1 question to complete.