BUSINESS ADMINISTRATION
CUSTOMER RELATION MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Manage details of work history and professional experience
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Delete the evaluation of personnel to enter
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Create a complete history of the people who are related to the company
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Detailed explanation-1: -A CRM tool lets you store customer and prospect contact information, identify sales opportunities, record service issues, and manage marketing campaigns, all in one central location-and make information about every customer interaction available to anyone at your company who might need it.
Detailed explanation-2: -Customer relationship management was popularized in 1997, due to the work of Siebel, Gartner, and IBM. Between 1997 and 2000, leading CRM products were enriched with shipping and marketing capabilities. Siebel introduced the first mobile CRM app called Siebel Sales Handheld in 1999.
Detailed explanation-3: -CRM is an acronym for Candidate Relationship Management, a method for managing and improving relationships with your current and potential job candidates. CRM software for recruiters is a type of HR software which HR professionals and recruiters use to manage the relationship with their candidates.
Detailed explanation-4: -It includes a wide range of activities like building strong communication with the customers, generating customer loyalty, and creating connections. It uses a wide variety of tools like market automation, multichannel strategies, social CRM, lead generation, etc.