BACHELOR OF BUSINESS ADMINISTRATION

BUSINESS ADMINISTRATION

CUSTOMER RELATION MANAGEMENT

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
In what situation you could set the complaint status to processed?
A
Customer complaint the parcel had not updated for 3days. You ask the person who scan for the last.
B
Customer ask to delivery the parcel by today, you try to find out the parcel.
C
Customer call and say the receiver address had put the wrong address ask to correct it. You change the address in the system and the parcel.
Explanation: 
There is 1 question to complete.