BUSINESS ADMINISTRATION
CUSTOMER RELATION MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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In what situation you could set the complaint status to processed?
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Customer complaint the parcel had not updated for 3days. You ask the person who scan for the last.
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Customer ask to delivery the parcel by today, you try to find out the parcel.
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Customer call and say the receiver address had put the wrong address ask to correct it. You change the address in the system and the parcel.
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Explanation:
There is 1 question to complete.