BUSINESS ADMINISTRATION
CUSTOMER RELATION MANAGEMENT
|
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
|
|
No telephone
|
|
|
Email
|
|
|
Marital status
|
|
|
Religion
|
Detailed explanation-1: -Customer information databases are also known as customer relationship management systems (CRM).
Detailed explanation-2: -Make sure you get their name, gender, age, profession, location, email address, phone number, and household income. This should be enough to develop a basic profile on your customer and get in touch with them when you need to.
Detailed explanation-3: -What Is an Email Database? An email database is a collection or list of the names and email addresses of your business’ actual and potential customers. It can be compiled by collecting the addresses of people who express interest in your company or products and from those who purchase products from you.
Detailed explanation-4: -Email Surveys are defined as a data collection method used to collect quantitative data using surveys or questionnaires that are sent to targeted respondents via email.