BUSINESS ADMINISTRATION
CUSTOMER RELATION MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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What are the Don’ts of CRM? (select all that applies)
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Give the customer your full attention
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Treat customers like transactions
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Ignore customer feedback
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Make things complicated
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Explanation:
Detailed explanation-1: -There are three main types of CRM systems: collaborative, analytical, and operational. Here’s how to choose the best one for creating better conversational customer experiences for your customers. Building and maintaining great customer relationships is at the core of any good business model.
Detailed explanation-2: -The collective value proposition is NOT an element of customer relationship management.
There is 1 question to complete.