BUSINESS ADMINISTRATION
CUSTOMER RELATION MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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What is the top CRM business driver?
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Inventory control
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Increase revenues
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Competitive advantage
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Automation/productivity/efficiency
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Explanation:
Detailed explanation-1: -Automation/productivity/efficiencyAutomation/productivity/efficiency is the top CRM business driver as displayed in the CRM business driversfigure.
Detailed explanation-2: -There are three main types of CRM systems: collaborative, analytical, and operational. Here’s how to choose the best one for creating better conversational customer experiences for your customers. Building and maintaining great customer relationships is at the core of any good business model.
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