BUSINESS ADMINISTRATION
CUSTOMER RELATION MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Which customer categories can provide added value or provide harm to a business
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Prospects
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Potential
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The customer comes first
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Loyal
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Explanation:
Detailed explanation-1: -Types of Customer Value There are five main customer value types: functional, social, emotional, epistemic, and conditional value.
Detailed explanation-2: -There are four elements to customer value in logistics, which are: quality, service, cost and time.
There is 1 question to complete.