BUSINESS ADMINISTRATION
CUSTOMER RELATION MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Which of the following exemplifies CRM?
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Quality and Efficiency
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Less customer attention
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Increased Profitability
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Decrease in overall costs
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Explanation:
Detailed explanation-1: -CRM system examples include platforms built to manage marketing, sales, customer service, and support, all connected to help companies work more effectively. With a CRM system, businesses can analyze customer interactions and improve their customer relationships.
Detailed explanation-2: -Customer Relationship Management (CRM)
Detailed explanation-3: -CRM stands for Customer Relationship Management. It’s a technology used to manage interactions with customers and potential customers. A CRM system helps organisations build customer relationships and streamline processes so they can increase sales, improve customer service, and increase profitability.
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