BUSINESS ADMINISTRATION
CUSTOMER RELATION MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Registered date
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AWB Number
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Complaint status
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Received complaint DP
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Detailed explanation-1: -Analysis and investigation of the complaint. Complaints Response. Mechanism (CRM) CRMs enable our stakeholders to safely raise a concern or make a complaint in respect of our work and to be assured that appropriate action will be undertaken.
Detailed explanation-2: -One of the simplest and most effective ways to identify problems with your customer service is by asking your customers. You can do this by giving customers the option to fill out a brief survey or rate their experience. To keep participation high, try keeping the survey short by asking no more than five questions.
Detailed explanation-3: -CRM is an acronym that stands for customer relationship management. Customer relationship management is any tool, strategy, or process that helps businesses better organize and access customer data.