BACHELOR OF BUSINESS ADMINISTRATION

BUSINESS ADMINISTRATION

HUMAN RESOURCES MANAGEMENT

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
a type of behavioral method in employee training
A
team-building
B
on-the-job training
C
role-playing
D
lecture and discussion
Explanation: 

Detailed explanation-1: -Behavioral Skills Training Several variations of BST exist, but the general model includes 1) verbal instruction, 2) modeling, 3) rehearsal or role-play, and 4) feedback. In other words, the therapist first explains the skill to the learner. Then the therapist models how to do it.

Detailed explanation-2: -Role-play training is an active learning strategy that requires participants to perform realistic scenarios under the supervision of a trainer or facilitator. For instance, participants might simulate the interaction between an employee and a customer.

Detailed explanation-3: -Skills Training Role-playing is a technique typically employed in behavioral and cognitive-behavioral interventions to treat dysfunctional and maladaptive behaviors exhibited by children with clinically significant behavioral difficulties that impair one or more domains of functioning [4].

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