BACHELOR OF BUSINESS ADMINISTRATION

Detailed explanation-1: -Management is responsible for setting policy. Setting policy falls into the planning function. Policies provide employees with instructions on handling certain situations including customer service policies.

Detailed explanation-2: -It is the responsibility of management to see that essential activities are done efficiently (in the best possible way) and effectively (doing the right thing). The management process consists of four primary functions that managers must perform: planning, organizing, leading, and controlling.

Detailed explanation-3: -Planning. One main role of a manager is creating a plan to meet company goals and objectives. This involves allocating employee resources and delegating responsibilities, as well as setting realistic timelines and standards for completion.

Detailed explanation-4: -The top level managers are responsible to formulate plans and policies to achieve the set of organizational objectives.

Detailed explanation-5: -Controlling is one of the important functions of a manager. In order to seek planned results from the subordinates, a manager needs to exercise effective control over the activities of the subordinates.