BUSINESS ADMINISTRATION
OFFICE MANAGEMENT
|
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
|
|
Answering phones, scheduling appointments, collecting payments and greeting clients
|
|
|
Answering phones, scheduling appointments, greeting clients and restraining animals
|
|
|
Scheduling appointments, greeting clients, collecting payment and cleaning kennels
|
|
|
Answering phones, greeting clients, cleaning kennels, observing patients after surgery
|
Detailed explanation-1: -Veterinary receptionists provide a front-of-house service to all veterinary clients visiting a practice. Primarily you will be responsible for greeting patients and their owners when they arrive, and making them feel relaxed and welcome.
Detailed explanation-2: -A veterinary receptionist performs various office duties at a veterinarian’s office including answering phone calls, opening mail, setting appointments, dealing with patients and often collecting and processing payments from clients when their office visit is over.
Detailed explanation-3: -The reception area is the first area clients see when entering into a veterinary clinic or hospital. This is where we find receptionists, individuals responsible for the upkeep of the front office of a veterinary facility, proper communication with clients, and patient admissions.
Detailed explanation-4: -Basic math and writing skills. Other: Receptionists must possess good critical thinking and problem solving skills, compassion, a positive attitude, follow-through and excellent communication and teamwork skills. Multi-tasking and accepting constructive criticism is essential. Punctuality is expected.