BACHELOR OF BUSINESS ADMINISTRATION

Detailed explanation-1: -Frederick Herzberg proposed the two-factor theory based upon what employment characteristics satisfy employees. He was able to conclude that satisfying and dissatisfying characteristics are different.

Detailed explanation-2: -When American psychologist Frederick Irving Herzberg developed this theory in 1968, it quickly became the most requested article in the Harvard Business Review. Herzberg believed that these two factors impacted employees’ performance in different ways.

Detailed explanation-3: -Also known as Herzberg’s motivation-hygiene theory, the two-factor theory or the dual-factor theory, the Herzberg theory states that certain elements within a workplace lead to job satisfaction, while others lead to dissatisfaction.