BUSINESS ADMINISTRATION
RETAIL MARKETING
|
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
|
|
|
True
|
|
|
False
|
Detailed explanation-1: -What makes a good salesperson? A good salesperson has more to offer customers than an exciting pitch-they’re enthusiastic individuals with resilience and they take the time to get to know their customers’ needs, show empathy, and deal in a product in confidence.
Detailed explanation-2: -1. Communication. Strong communication skills are the foundation of building meaningful relationships with clients, setting expectations, and (tactfully) discussing a buyer’s pain points. It may seem obvious, but it’s important to remember how communication is about much more than just speaking clearly and concisely.
Detailed explanation-3: -Active listening and trust-building That’s why active listening and trust-building are so important. With these skills, a sales associate will be able to not only make customers feel welcome and at home but give them precisely what they want and need quickly and effectively.