BUSINESS ADMINISTRATION
RETAIL MARKETING
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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The customer is God, always right, right alone.
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customer centric Responds to needs on point
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Do research on customer behavior. think of new promotions
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Turn Competitors into Partners to Save Costs
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Detailed explanation-1: -Customer centricity is the ability of people in an organization to understand customers’ situations, perceptions, and expectations.
Detailed explanation-2: -What is customer-centricity? Customer-centricity is a business strategy that’s based on putting your customer first and at the core of your business in order to provide a positive experience and build long-term relationships.
Detailed explanation-3: -What is a customer centric culture? Brands with customer-centric cultures prioritize strategies and practices that create positive experiences for their customers through their communications, services, and products. Brand loyalty is often the result of customer-centric cultures.
Detailed explanation-4: -Client-centric, also known as customer-centric, is a strategy and a culture of doing business that focuses on creating the best experience for the customer, and by doing so builds brand loyalty. Client-centric businesses ensure that the customer is at the center of a business’s philosophy, operations, or ideas.