SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Process reengineering
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Total quality management
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Product engineering
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Incremental process innovation
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Quantum process innovation
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Detailed explanation-1: -What Is Business Process Reengineering? Business Process Reengineering is the radical redesign of business processes to achieve dramatic improvements in productivity, cycle times, quality, and employee and customer satisfaction. Companies start by assessing what work needs to be done to deliver customer value.
Detailed explanation-2: -Business Process Reengineering Definition Hammer defined BPR as, “the fundamental rethinking and radical redesign of business process to achieve dramatic improvements in critical contemporary measures of performance, such as cost, quality, service, and speed."
Detailed explanation-3: -The term business process redesign refers to a complete overhaul of a company’s key business process with the objective of achieving a quantum jump in performance measures such as return on investment (ROI), cost reduction, and quality of service.