SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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What are the main causes of quality issues?
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Poorly motivated staff
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There is no clear responsibility for quality
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Lack of consistency
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Outsourcing
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All of the above
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Explanation:
Detailed explanation-1: -A quality issue is a defect, deficiency, or a significant variation in a product’s expected appearance or performance.
Detailed explanation-2: -The four main components of a quality management process are Quality Planning, Quality Assurance, Quality Control and Continuous Improvement.
Detailed explanation-3: -A root cause is defined as a factor that caused a nonconformance and should be permanently eliminated through process improvement. The root cause is the core issue-the highest-level cause-that sets in motion the entire cause-and-effect reaction that ultimately leads to the problem(s).
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