SOFTWARE PROJECT MANAGEMENT
QUALITY MANAGEMENT
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Question
[CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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Which of the following is a criticism of the TQM approach?
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It focuses too much on external failure costs.
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It results in the loss of jobs.
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It results in higher costs of internal failure.
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It is incompatible with more radical approaches such as business process re-engineering.
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Explanation:
Detailed explanation-1: -In reengineering, they are usually ad-hoc teams of managers and specialists working together on the project of reengineering. In TQM, they are usually permanent team of managers from all departments improved process, which meet regularly to plan and coordinate the effort of continuous improvement.
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