AP PSYCHOLOGY

MOTIVATION EMOTION AND STRESS

MOTIVATION AND EMOTION

Question [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
Elizabeth is an office manager who easily handles conflicts between her employees. Elizabeth most likely has high ____ intelligence
A
Emotional
B
Analytical
C
Intrapersonal
D
Linguistic-Mathematical
E
Creative
Explanation: 

Detailed explanation-1: -Emotional intelligence in leadership is referred to as the ability to understand and manage one’s emotions, as well as recognize and control others’ emotions and perspectives. The term is believed to be first used in 1990 by researchers John Mayer and Peter Salovey.

Detailed explanation-2: -To use emotional intelligence in conflict resolution, make calm statements of fact, ask questions, and listen. Try to understand the other person’s point of view without judgment. Tell the facts as you see them and how they affect you. Explain the outcome you are hoping for and ask for other ideas for solutions.

There is 1 question to complete.