AP PSYCHOLOGY

Detailed explanation-1: -Mayo’s management theory states that employees are motivated far more by relational factors such as attention and camaraderie than by monetary rewards or environmental factors, such as lighting, humidity and more. Mayo developed a matrix to illustrate the likelihood that a given team would be successful.

Detailed explanation-2: -Social Man: Mayo developed a concept of ‘social man’. He said that man is basically motivated by social needs and obtains his sense of identity through relationships with others. He is more responsive to the social forces of the informal group rather than managerial incentives and controls.

Detailed explanation-3: -Mayo concluded that people’s work performance is dependent on both social relationships and job content. He suggested a tension between workers’ “logic of sentiment” and managers’ “logic of cost and efficiency” which could lead to conflict within organizations.