SOCIAL PSYCHOLOGY
GROUP BEHAVIOR
| Question 
 [CLICK ON ANY CHOICE TO KNOW THE RIGHT ANSWER]
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 What term is used for the mutual expectations of what management expects from workers, and what workers expect from management? 
|  |  group norm 
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|  |  role expectation 
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|  |  role identity 
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|  |  psychological contract 
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|  |  reactive goals 
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 Explanation: 
Detailed explanation-1: -Psychological contract refers to mutual unwritten expectations that exist between an employee and his/her employer regarding policies and practices in their organization.
Detailed explanation-2: -The psychological contract refers to the unwritten, intangible agreement between an employee and their employer that describes the informal commitments, expectations and understandings that make up their relationship.
Detailed explanation-3: -The mutual expectations of the group that is, standards of behavior that are mutually known to all and expected by all are often called social norms.
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